By archive January 11, 2008
From time-to-time I get random Twitter notices about new users following me. I almost always go look at the profile to try and understand what kind of person/account is following me. Sometimes they are large account (2000+ followed) whom I assume are just trying to rack up followers (looking for reciprocal following). Sometimes they’re even bots mechanically gathering followers for what ever reason. Occasionally they are individuals with only a few dozen people they are following. In these cases the mystery becomes “how do they know me” I can often sift though their followers list and find a common link.
Well, this morning I got a notice from gpshelp that took some more time to figure out (okay… not that much more time, but still). The user only has 6 posts, the oldest of which is only 17 hours. The users is only following 23 people, none of which I have a common link with and only one person following them. The 6 tweets are in a curious format, too. Each one is preceded by either Asking: or Reporting: and each contains a TinyURL-like link. They all point back to Satisfaction Unlimited (http://getsatisfaction.com/) which appears to be a. . . Customer Service Social Network? Each of the Asking: Tweets is a technical-support-like question about various makes and models for portable GPSs. But none of this sheds any light on why gpshelp is following me. Then I noticed there are 9 favorite posts, so I click to check itout. Low and behold, there was a Tweet I made on Tuesday wishing for GPS integration on the iPhone.
But that only partially solves the mystery. I know how they found me, but I’m still not sure why. My single GPS-related post doesn’t really make me a GPS maven (although if they knew me, I am kind-of a GPS geek). Was it just the timing of my message in relation to the kick-off of this “service”? And what is the service? I guess I’m intrigued because I myself have recently been discussing new ways to make Social Media, and Twitter specifically, a useful business tool.
Check it out for yourself and give me your thoughts.