By sschablow September 22, 2006
The Web is about two-way communication and listening. It’s high time everyone learned how.
So herewith, a list of the simplest (and free) ways to monitor the chatter out there. What people are saying may be good, bad, or indifferent. But ignorance isn’t bliss. You can’t react if you don’t know what customers, prospects, the media, and bloggers are saying about your company, products, brands, and executives. Read more>>