The Nine Pillars of Successful Web Teams
By archive September 25, 2006
Adaptive Path is one of the industry leaders on usability and information architecture. I found this article and the PDF that it has linked and found it interesting. It is a 2003 article, but i think still heavily applies.
Thought it was worth the read.
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Very good information. We need to get this to Brad to show where the process should start.